Privacy Policy

Your privacy is important to us at smartveg. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details or other payment methods (processed securely through third-party providers).
• Technical Information: IP address, browser type, and operating system.
• Usage Information: Pages visited, time spent on the site, and other analytics data.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send transactional emails, such as order confirmations and shipping updates.
• To improve our website and services through analytics and feedback.
• To send promotional offers and updates (only if you have opted in).

3. How We Protect Your Information

We implement security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers who assist in operating our business (e.g., payment processors, shipping companies).
• Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand user preferences and improve functionality. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Opt-out of receiving marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 7978313123